Why do presentations by experts suck so often?

big_microphone_smallI’m working at one of the country’s big, leading universities teaching some PhD students how to make presentations for academic conferences. (Believe me, I have more experience of sitting through bad academic presentations than any one should be made to suffer!).  “Presentations” I told them “aren’t about telling people what you know”.

Stunned silence

They’re about telling people what they need to know in the way they need to know it.

An even louder silence (and yes, you know what I mean – silence can be loud!).

Then the penny dropped – I was asking them to make their presentations intelligible, to make them understandable, to make them ‘simple’, so that other people could understand them!

After all, the whole point of an oral presentation at an academic conference is to allow your peers to look at what you’re working on with a view to spotting flaws and improving it.  That’s how science progresses…

Academics, being humans, don’t like this.

Who would?

Being told – in a room full of your peers – that you’ve made a mistake isn’t nice… but surely it’s better than the alternative… of not being told you’ve made a mistake!

I have a set of questions I suggest to my clients before they begin to design their presentation – to help make the presentation accessible to their audeinces. The first of these presentations is “What does my audience already know?”.

I know it’s a shockingly simple question, but you’d be stunned at how many presenters fail to ask it of themselves. (Or maybe you wouldn’t if you’ve sat through bad presentations!). If you don’t ask yourself what your audience already knows you’re just asking for trouble.

Things that can go wrong include a million subtle problems but also some serious crass presentation-killers such as

  • under-estimating your audience’s background knowledge and therefore boring/patronising them
  • over-estimating your audience’s background knowledge and so not explaining things that the need to have explained
  • using acronyms that only you know (perhaps even using acronyms that you even invented!)
  • using examples that your audience can’t or won’t ‘get’ from their cultural or demographic background
Stunned Silence

Stunned Silence

Here’s the big, big problem that academics have – and for that matter anyone who is an expert in what they are presenting about. (And if you’re not an expert on it, why are you presenting about it?!). The more of an expert you are, the harder it is to recognise what your audience won’t know. That’s because it’s likely to be so very, very obvious to you.

That makes it particularly important to ask yourself this question if you’re telling people something that’s new to them but old-hat to you. They are, in all likelihood, going to come at it with a different background, different assumptions, different priorities and different agendas.

If you manage to answer that question well enough, you can go on to ask yourself a few more questions to help you design your presentation – get it wrong and nothing else matters…

By the way…

The second question that follows on from this is just as simple: by the end of the presentation, what do I need my audience to know?  The final question is, obviously, given the answers to the first two questions: what do I need to tell them and how do I need to tell them it?

As yourself those questions, honesty and with integrity and (assuming you’re not daft) you’ve got a much, much better chance of a presentation that doesn’t suck! :)

Simon is one of the UK's most highly regarded presentation skills trainers and professional speakers in the fields of presenting, confidence and emotional resilience.

7 Comments

  1. The problem with most experts (in my working environment, most of them have an engineering background) is that they prefer to present hard facts & figures rather than tell a good story — see also my recent blog post “Trust me, I’m an engineer” on http://b2bstorytelling.wordpress.com/2013/03/13/trust-me-im-an-engineer/

    • I think you’re largely right Marc. What I’m more interested in is why that’s the case! :) I’ll have a read of your blog post shortly.

      Thanks for stopping by.

    • Hi Marc – and that’s a shame, not least because no one remembers the facts and figures and has to look them up again anyway… so the presenter might as well have just given them a document in the first place! :)

      A better approach would be for the presenter to give a presentation about the advantages of whatever they’re presenting on, and – if they’ve done that well enough – people will want to read the facts and figures for themselves…

  2. This is a great post I have come across. Its all about your audience, what they want to know or what they need to know. Sometimes you have to even find out that what does your audience need. Presenter should find out even the needs of audiences that they themselves are not aware. Audience reaction should be, why didn’t I think of it.
    Thanks for sharing this article with us
    Arpit
    authorSTREAM

  3. Good blog. As someone who has been in sales for the last 23 years and who has done countless presentations this is probably one of the least favourite areas of my work. I don’t have any issues with giving presentations or suffer from nerves etc, however I do fret about delivering a presentation that the audience will find both interesting, informative and useful – by no means an easy feat.

    • Hi Mark, you’re right…. it’s a tricky balancing act but I’d venture to say that the simple fact that you’re trying to do that kind of thing makes you better than most already! :)

  4. This is also the first time I’ve come across a blog that uses the ‘Comment Luv’ system, neat idea.

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